Terms of Use

Last updated: November 15, 2026. This English version is the governing version.

1. About Cristallo Slabs

Cristallo Slabs (cristalloslabs.com) is a business-to-business platform operated by US Stone Group, Westminster, California, USA. It is for businesses only, not consumers.

2. Accounts

You must give accurate company and contact details and keep your password private. You are responsible for activity on your account. We may verify, suspend or close accounts that give false information or misuse the platform.

3. Buyers

Quote requests are not binding until US Stone Group sends a written quote and you pay. Unless agreed otherwise in writing, orders are paid 100% in advance. US Stone Group inspects the material and sends you an inspection report; shipping proceeds after you approve it. The minimum order is one full container.

4. Suppliers

Suppliers may list only material they own or are authorised to sell, with accurate descriptions, sizes, grades, photos and videos. All supplier terms are FOB. Suppliers are paid 100% once the container is loaded under US Stone Group supervision. Listings are reviewed before publication and may be rejected or removed.

5. Confidentiality

US Stone Group acts as the seller to buyers. Supplier identities are not disclosed to buyers, and buyer identities are not disclosed to suppliers. Users must not try to bypass the platform to contact each other directly about transactions introduced through it.

6. Natural stone

Natural stone varies in colour, veining and pattern. Photos are representative; the inspection report, photos and video of the actual lot are the reference for each order.

7. Liability

The platform is provided as is. To the extent permitted by law, US Stone Group is not liable for indirect or consequential losses. Each order is also governed by the written quote and any contract signed for it.

8. Contact

Questions about these terms: [email protected].